You Treat Patients.

We Handle the Rest.

Medical Practice Consulting, Management, and Action.

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Your Practice Is Our Priority – About Us

Every medical practice needs a managing partner who can streamline operations and grow the business. Whether you are grossing $1 million annually or barely paying the bills, you have to decide whether you want to continue as CEO or focus your energies on patient care. There is no right or wrong decision, but either choice will require help.

At Expert Medical Advisors (EMA), our experienced team partners with you to create an organizational structure and sustainable business model that reflects your goals and ensures the needs of your practice are met.

Let’s build the future of your practice together.


  • Practice Operations
  • Revenue Cycle
  • Payor Compliance
  • Analytics & Dashboard Development
  • Credentialing

  • Monthly Management Reporting
  • Staffing and Recruitment
  • HR Management
  • Practice Improvement
  • OSHA Compliance

  • HIPAA compliance
  • Benchmarking
  • Practice Expansion

Ways We Can Help

At EMA, we understand the demands of running your practice and the difficulty of balancing day-to-day operations with organizational management and long-term planning.

As a partner in your business, we cater our services to match the needs of your practice by offering:

  • Marketing expertise and management to attract new patients to your practice
  • Practice setup, including digital systems integration, technology training, and staff orientation
  • Revenue cycle management using secure remote servers
  • Customer service training to improve patient satisfaction and employee engagement
  • Financial advice and management to cut costs and increase revenue
  • Timely claim submissions and reimbursements
  • Human resources oversight, including recruitment, employee retention, internal claims, and reduced payroll costs
  • Contract and credentialing negotiations with Medicare, Medicaid, and other insurance companies
  • Practice expansion and growth to new facilities
  • Practice closures and price valuations for physicians looking to sell their practice
  • Malpractice protection and risk planning

Meet Patricia Pugh, EMA Founder

As a former CEO and Practice Administrator, I use my decades of experience in healthcare administration to help medical professionals like you build and maintain profitable practices that cater to the needs of their patients. In the 20 years that I’ve overseen family practices and women’s healthcare facilities, I have helped numerous physician-owned practices streamline their day-to-day operations and implement business strategies to ensure long-term growth.

Over the course of my career, I have gained an in-depth knowledge of every aspect of practice management and have hands-on experience overseeing recruitment, employee hiring and onboarding, evaluation, coaching, scheduling, compensation, financial management, billing and collections, staffing, quality reporting, and data analysis.

My areas of expertise cover:

  • Practice Operations
  • Strategic Planning
  • Budgeting
  • Risk and Compliance
  • Policy Procedure Development
  • Financial analysis and Management
  • Staffing
  • Executive recruitment
  • Revenue Cycle
  • Benchmarking
  • HR Management
  • OSHA/HIPAA Compliance
  • Sales and Customer Service

More About Our Founder

Patricia Pugh, MBA, completed her Bachelor of Science in business administration from California University and later received her MBA from Waynesburg University. She is an active member of the Medical Group Management Association (MGMA) and has served as President of MGMA organizations on local and state levels.

Patricia is also active within the AAPC and SHRM and sits on the Keiser University advisory board for Medical Assisting. Outside of her organizational work, Patricia has been a speaker and part-time adjunct instructor with Allegany College of Maryland, where she taught Sales and Customer Service.

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What Others Are Saying


“Excellent consulting services! The EMA team was knowledgeable and professional, and they were able to provide valuable insights that helped us improve our business operations. Highly recommend.”


“The consulting team at EMA exceeded our expectations. They were able to provide customized solutions that addressed our specific needs, and their recommendations have led to significant improvements in our business processes. Very professional, would definitely work with them again.”


“Working with EMA was a pleasure. The management team was responsive, efficient, and provided top-notch service. Our business has benefited greatly from their expertise.”

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